EXCHANGE/RETURN POLICY

- We offer free 14-day no-questions-asked returns/exchanges.

- COD orders receive a 30-day-validity coupon code of their purchase value. No refunds.

- For prepaid orders, if you opt for exchanges, you receive a 30-day-validity coupon code

- For prepaid orders, if you opt for returns, you'll receive a refund to your original payment method

- Please allow us 7 days to process all returns and exchanges.

- Please ensure returned items are unworn and undamaged.

- Please note that we don't allow any returns or exchanges for Flash Sale products.

- Any questions? Contact us at contact@luru.co.in for assistance.